Coronavirus (Covid-19) Update: due to the risk of exposure to Covid-19, some courier companies are no longer offering signature upon delivery. This is to keep the delivery staff safe and our customers safe. Instead, the courier will leave the item at the delivery address if it is deemed to be safe to do so. Our apologies for any inconvenience caused.
Kidsbed.eu usually uses third-party postage or courier companies to deliver our goods. The type of delivery service depends on which items you have ordered. To view available delivery services for your order, enter city in the checkout page.
How are delivery prices calculated?
Two factors determine the delivery price: item package dimensions (most notably weight) and the delivery city.
You can check if a product can be shipped to your address by entering your postcode into the delivery estimator on the checkout page. If you can’t find your postcode on the website, please contact us firstname.lastname@example.org to organise this.
There is no tracking available for hardware orders, but these should usually reach you within 14-20 business days. If you still haven’t received your hardware after this length of time, please contact us email@example.com
When the product is in your country, using furniture removalist companies or our in-house delivery team will not have a tracking number; instead, someone will contact you to arrange the day for delivery.
If you need us to hold onto the goods for more than five business days, you will incur a storage fee of 10.00 euro for each subsequent day.
Unless specifically stated otherwise, all delivery services available on our website are strictly only to the front door of the house/building with the delivery person under no obligation to take item/s into a specific room.
All items require someone to be present to sign for delivery. If you are unable to arrange for someone to be available, you can request Authority to Leave the goods at your premises. This will authorise the delivery/postage company to leave your item/s at your provided delivery address unattended. Important, if the supplier had to leave the product to an authorized person, then the authorized person must check the quality of the product before receiving it. After handing over the product to an authorized person, the Supplier and kidsbed.eu store are not responsible for the quality of the product.
For other delivery terms please contact us: firstname.lastname@example.org